Lightworker Candles and Crystals Privacy Policy

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Lightworker Candles trading as Lightworker Candles and Crystals privacy policy will explain how our Company uses the personal data we collect from you when you use our website.

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Topics:

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• What data do we collect?

• How do we collect your data?

• How will we use your data?

• Marketing

• What are your data protection rights?

• What are cookies?

• Changes to our privacy policy

• How to contact us

• How to contact the appropriate authorities

 

What data do we collect?

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Lightworker Candles and Crystals collects the following data:

• Personal identification information (name, address, email address, phone number)

• We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications), comments, feedback, product reviews, recommendations, and personal profile.​

 

How do we collect your data?

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You directly provide Lightworker Candles and Crystals with most of the data we collect. We collect data and process data when you:

• Register online or place an order for any of our products or services.

• Voluntarily provide feedback or make inquiries via our website

• Use or view our website via your browser’s cookies.

 

How will we use your data?

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Lightworker Candles and Crystals collects your data so that we can:

• Process your order, manage your account.

• Email you with special offers on other products and services we think you might like.

• Reply to your inquiries or feedback

 

When Lightworker Candles and Crystals processes your order, it may send your data to, and also use the resulting information from credit reference agencies to prevent fraudulent purchases.

 

How do we store your data?

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Our website is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 
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All direct payment gateways offered by Wix.com and used by our website adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

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Marketing

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Lightworker Candles and Crystals would like to send you information about products and services of ours that we think you might like.

If you have agreed to receive marketing, you may always opt out at a later date.

You have the right at any time to stop Lightworker Candles and Crystals from contacting you for marketing purposes.

If you no longer wish to be contacted for marketing purposes, please let us know by email: lightworkercandles@gmail.com

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What are your data protection rights?

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Lightworker Candles and Crystals would like to make sure you are fully aware of all your data protection rights. Every user is entitled to the following:

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The right to access – You have the right to request Lightworker Candles and Crystals for copies of your personal data. We may charge a small fee for this service.

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The right to rectification – You have the right to request that Lightworker Candles and Crystals correct any information you believe is inaccurate. You also have the right to request Lightworker Candles and Crystals to complete information you believe is incomplete.

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The right to erasure – You have the right to request that Lightworker Candles and Crystals erase your personal data, under certain conditions.

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The right to restrict processing – You have the right to request that Lightworker Candles and Crystals restrict the processing of your personal data, under certain conditions.

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The right to data portability – You have the right to request that Lightworker Candles and Crystals transfer the data that we have collected to another organization, or directly to you, under certain conditions.

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If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us by email: lightworkercandles@gmail.com

Or call us on: 00353 86 3418222

Or write to us here: Lightworker Candles and Crystals, Wells House and Gardens, Ballyedmond, Gorey, Co.Wexford, Ireland

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What are Cookies?

Cookies are small text files that are placed on your computer's hard drive by your web browser when you visit any website. They allow information gathered on one web page to be stored until it is needed for use on another, allowing a website to provide you with a personalised experience and the website owner with statistics about how you use the website so that it can be improved.

Cookies are implemented in every site built by Wix.com. Our website is hosted on Wix.com platform and here is a list of the cookies used on Wix websites:

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​Cookies Name                                                  Life Span                             Purpose              

svSession                                                          Permanent                         Creates activities and BI               

hs                                                                          Session                                 Security               

incap_ses_${Proxy-ID}_${Site-ID}                   Session                                 Security               

ncap_visid_${Proxy-ID}_${Site-ID}                  Session                               Security               

nlbi_{ID}                                                            Persistent cookie                Security               

XSRF-TOKEN                                                   Persistent cookie                 Security               

smSession                                                        2 weeks                                 Identify logged in site members

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​If you want to delete or block any cookies, please refer to the help and support area on your internet browser for instructions on how to locate the file or directory that stores cookies. Please note that deleting our cookies or disabling future cookies or tracking technologies may prevent you from accessing certain areas or features of our site, or may otherwise adversely affect your user experience.

​Please note that some third party services placing cookies or utilising other tracking technologies through our site may have their own policies regarding how they collect and store information. Such practices are not covered by our Privacy Policy and we do not have any control over them. 

For further information visit www.allaboutcookies.org

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Changes to our privacy policy

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Lightworker Candles and Crystals keeps its privacy policy under regular review and places any updates on this web page. The privacy policy was last updated on 11th March 2020.

How to contact us:

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If you have any questions about Lightworker Candles and Crystals privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email: lightworkercandles@gmail.com

Phone: 00353-86-3418222

Write: Lightworker Candles and Crystals, Wells House and Gardens, Ballyedmond, Gorey, Co.Wexford, Ireland.

 

How to contact the appropriate authority

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Should you wish to report a complaint or if you feel that Lightworker Candles and Crystals has not addressed your concern in a satisfactory manner, you may contact the Data Protection Commission here: www.dataprotection.ie